Skip to content
Legal

Privacy Policy

How DualTech Conseil collects, uses and protects your personal data.

Last updated: [TODO: YYYY-MM-DD]

At DualTech Conseil, we are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have under the General Data Protection Regulation (GDPR) and French data protection law (Loi Informatique et Libertés).

1. Data Controller

The data controller responsible for your personal data is:

2. Data We Collect

We collect personal data that you voluntarily provide to us through our website forms and during our professional interactions. This may include:

2.1. Contact and identification data

  • Full name
  • Email address
  • Phone number
  • Company name and role
  • Country and city

2.2. Project-related data

  • Project or inspection references
  • Equipment and scope descriptions
  • Documents you upload (ITP, drawings, procedures, specifications, etc.)
  • Vendor / manufacturer information

2.3. Inspector applicant data

  • Professional profile and CV
  • Certifications and qualifications
  • Years of experience and disciplines
  • Availability and rate conditions

2.4. Technical data (automatically collected)

  • IP address
  • Browser and device information
  • Pages visited and time spent on the site
  • Cookies (see our Cookie section below)

3. Why We Collect Your Data

We process your personal data for the following purposes:

  • To respond to your enquiry, quote request, or inspection request.
  • To prepare and deliver inspection services.
  • To evaluate applications from inspectors seeking to join our network.
  • To comply with our legal and contractual obligations.
  • To improve our website, services and communication.

Our processing activities are based on one or more of the following legal bases under Article 6 of the GDPR:

  • Your explicit consent (for contact forms and CV submissions).
  • The performance of a contract or pre-contractual steps.
  • Our legitimate interest in developing and delivering our services.
  • Compliance with legal obligations (accounting, taxation, etc.).

4. Data Retention

We retain your personal data only as long as necessary for the purposes described above:

  • Contact and enquiry data: up to 3 years from the last interaction.
  • Project and contract data: duration of the contract plus the legal retention period (typically 10 years for contractual documents).
  • Applicant data (CVs): up to 2 years, unless you request earlier deletion.
  • Technical logs: up to 12 months.

5. Data Sharing

We do not sell or rent your personal data. We may share your data only in the following limited circumstances:

  • With our hosting provider and email service (as data processors).
  • With our internal team members on a need-to-know basis.
  • With external inspectors or partners strictly for the purpose of fulfilling an assignment, and with your knowledge.
  • With legal or administrative authorities when required by law.

6. Cookies

Our website uses a minimal set of cookies necessary for its proper functioning:

  • Functional cookies: required for site functionality (language preference, session).
  • Analytics cookies: [TODO: specify if and which analytics tool is used, and if consent is required].

You can manage or disable cookies at any time through your browser settings. Disabling certain cookies may affect the functionality of the site.

7. Your Rights

Under the GDPR, you have the following rights:

  • Right of access — to obtain a copy of the data we hold about you.
  • Right to rectification — to correct inaccurate or incomplete data.
  • Right to erasure — to request deletion of your data (subject to legal obligations).
  • Right to restriction — to limit how we process your data.
  • Right to data portability — to receive your data in a structured, machine-readable format.
  • Right to object — to object to processing based on legitimate interest.
  • Right to withdraw consent — at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at contact@dualtechconseil.com .

You also have the right to lodge a complaint with the French data protection authority (CNIL — Commission Nationale de l'Informatique et des Libertés) at cnil.fr.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures include secure HTTPS connections, restricted access controls and regular review of our practices.

9. International Data Transfers

Your personal data is stored within the European Union. If we ever need to transfer data outside the EU, we will ensure that appropriate safeguards are in place in accordance with the GDPR (such as Standard Contractual Clauses).

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date of the most recent revision is indicated at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: